Refund and Returns Policy

We strive to make your experience with us as smooth as possible. We have a No-Questions Asked Exchange/Return Policy. If you don’t like the product or it doesn’t perfectly blend in with your design, we would be happy to exchange the products. If, somehow, you receive a damaged item, we would be happy to exchange those products as well.

Please contact us within 24 hours of receiving your order with your exchange request or, in case of damage, photos of the damaged product(s). Our team will guide you through the exchange process to ensure you receive a replacement promptly.

If you wish to cancel an order, please contact us within 24 hours of placing it. Exchange and Cancellation requests received within this timeframe will be processed promptly.

Once a request is received, we aim to process it within 5 business days. You will be notified once the cancellation is confirmed, and any applicable refunds will be processed accordingly.

To initiate a return, exchange, or cancellation, please contact us at info@kyesslighting.com or call us at 9811663499. Your satisfaction is important to us, and we are here to assist you throughout the process.

We appreciate your understanding of our policies, designed to provide a seamless shopping experience. Thank you for choosing our products, and we look forward to addressing any concerns you may have promptly and efficiently.