FAQ’s

Our lighting company specializes in a range of outdoor lighting solutions designed to illuminate and enhance your outdoor spaces. Here are the key points that define our specialization:

• Outdoor Lighting Excellence: Our primary focus is on outdoor lighting solutions, catering to both residential and commercial spaces. Whether you need to illuminate your garden, pathways, or enhance the ambiance of your outdoor living areas, we have a diverse range of products to meet your specific needs.
• Sturdy Manufacturing: We take pride in the durability and quality of our products. Our lighting fixtures are crafted with sturdy materials to withstand the rigors of outdoor use. This ensures longevity and reliability, providing you with lighting solutions that stand the test of time.
• All-Weather Products: Recognizing the diverse weather conditions that outdoor spaces can experience, our products are designed to endure various weather elements. Rain or shine, our outdoor lighting solutions are built to perform, bringing both functionality and style to your outdoor environment.
• Plethora of Design Options: We understand that every outdoor space is unique, and personalization is key. That's why we offer a plethora of design options to suit various aesthetics and preferences. From modern and sleek to classic and ornate designs, our selection ensures you find the perfect lighting fixtures to complement your outdoor setting.

Currently, our focus is on providing exceptional outdoor lighting solutions. We are excited to announce that we will be expanding our product line to include indoor lighting solutions in the near future. Stay tuned for updates on our website as we introduce a new range of indoor lighting options.
For indoor lighting projects, please feel free to reach out to us directly. Our team is available to discuss your specific requirements and provide guidance on upcoming indoor lighting offerings. We are committed to delivering the same level of quality, style, and innovation that our outdoor lighting solutions are known for.
In the meantime, if you are interested in exploring our existing catalogue, which features the indoor lighting solution we have in stock, we are happy to share it with you. Contact us for more information or to request a catalogue. We appreciate your interest and look forward to assisting you with your lighting needs, both indoors and outdoors.

Our products come with a robust warranty to ensure your peace of mind.
We proudly offer a 2-year warranty against any technical faults in our lighting products. This warranty period is a testament to our confidence in the quality and reliability of our fixtures. In the rare event that you encounter any technical issues within the specified timeframe, we are committed to addressing and resolving them promptly.
Your satisfaction is our priority. We stand by the durability and performance of our lighting products, and our warranty is a reflection of our dedication to delivering top-notch customer service. Should you have any concerns or require assistance, our customer support team is ready to help.
For warranty-related inquiries or to report any technical faults, please contact us @ info@kyesslighting.com or call us at +91 8287813214. We appreciate your trust in our products and look forward to ensuring that your lighting experience remains positive and trouble-free. Thank you for choosing our lighting solutions for your spaces.

Certainly! We understand the importance of making informed decisions when it comes to lighting your space.
If you would like to see samples of our lighting products or explore our comprehensive catalogue, please don't hesitate to get in touch with us. We're happy to provide you with the information you need to make the right choice for your lighting needs.
For those considering our lighting solutions for commercial projects, we encourage you to reach out to us directly. Our team is well-equipped to assist you with tailored solutions for commercial spaces. We understand the unique requirements of commercial projects and are ready to collaborate to meet your specific needs.

While most of our lighting options are showcased on our website, we acknowledge that individual preferences and project requirements may vary. Our website provides a glimpse into our diverse range, and we are ready to offer additional information and assistance as needed.
Feel free to contact us via info@kyesslighting.com or call us at +91 8287813214, and our knowledgeable team will be delighted to assist you with samples, catalogues, and any inquiries you may have. Thank you for considering our lighting products for your projects. We look forward to helping you illuminate your spaces with style and functionality.

Yes, we do offer installation services for our lighting products. At present, our installation services are limited to the Delhi-NCR area. We are working on expanding this service to other locations in the near future. For customers in Delhi-NCR, we may be able to appoint a qualified electrician to assist with the installation of our lighting products. The electrician's charges will be based on the quantity of the order.
Please note that this service may be subject to order quantity. Small to medium-sized orders are generally eligible for our installation services. However, for very large orders, there might be limitations on availing this facility.

To inquire about installation services, kindly contact our team info@kyesslighting.com or call us at +91 8287813214. We will be happy to discuss the details of your order and guide you on the available installation options. Thank you for considering our lighting products, and we look forward to assisting you in creating a well-lit and aesthetically pleasing environment.

Yes, we do offer limited customization options for our lighting solutions.
We understand that individual preferences vary, and lighting plays a crucial role in creating the desired ambiance. As such, we offer customization options for the colour of the light to align with your specific needs and preferences. Most designs are available in Black and Antique Gold.
To discuss your customization requirements in detail, please feel free to get in touch with our team. We value personalized service and will work with you to understand your unique needs, ensuring that the customized lighting solution meets your expectations.

Depending on the nature of your request and order size, further customization might be possible. We encourage you to reach out to us with specific details, and our team will explore the feasibility of additional customization options.

For inquiries related to customization, please contact us @info@kyesslighting.com or call us at +91 8287813214. We appreciate your interest in tailored lighting solutions, and we look forward to assisting you in creating lighting that perfectly suits your specific needs. Thank you for considering our products for your lighting requirements.

We have a No-Questions Asked Exchange/Return Policy. If you don't like the product or it doesn't perfectly blend in with your design, we would be happy to exchange the products. If, somehow, you receive a damaged item, we would be happy to exchange those products as well.

Please contact us within 24 hours of receiving your order with your exchange request or, in case of damage, photos of the damaged product(s). Our team will guide you through the exchange process to ensure you receive a replacement promptly.

If you wish to cancel an order, please contact us within 24 hours of placing it. Exchange and Cancellation requests received within this timeframe will be processed promptly.

To initiate a return, exchange, or cancellation, please contact us at info@kyesslighting.com or call us at +91 8287813214. Your satisfaction is important to us, and we are here to assist you throughout the process.

We aim to provide efficient and timely delivery for your orders. Here's a breakdown of our typical order processing and delivery times:

• Order Processing: 2-5 Business Days: Order processing time varies depending on the size and complexity of your order. Typically, it takes between 2 to 5 business days to process and prepare your items for shipment.
• Delivery Time: 4-7 Business Days: Once your order has been processed, delivery times will depend on your location. On average, it takes between 2 to 10 business days for your products to reach you. Please note that remote locations may experience longer delivery times.
• Contact for Expedited Delivery: For urgent delivery requirements or special requests: If you have specific delivery needs or require expedited shipping, please contact us @ info@kyesslighting.com or call us at +91 8287813214. We'll do our best to accommodate your request and ensure a smooth delivery process.
• Order Tracking: Track Your Order: Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.
  We appreciate your patience and understanding as we work to deliver high-quality products to your doorstep. If you have any questions or concerns regarding your order, feel free to reach out to our customer support team. Thank you for choosing us for your lighting needs.

We understand the unique needs of commercial projects, and we are happy to discuss bulk or wholesale pricing options tailored to your specific requirements.
For commercial project inquiries, including information about bulk or wholesale pricing, please reach out to our dedicated team. We believe in providing personalized service to meet the demands of your project and ensure that you receive the most competitive pricing for your bulk orders.
To initiate a discussion or request a quote for your commercial project, please contact us @ info@kyesslighting.com or call us at +91 8287813214. We appreciate your interest in our products for commercial applications and look forward to partnering with you to illuminate your spaces with style and efficiency. Thank you for considering us for your commercial lighting needs.

Yes, we understand the importance of maintaining well-lit spaces. Here's what you need to know about maintenance and repair services for our lighting fixtures:
If issues arise due to a faulty bulb, exchanges for bulbs are provided by the concerned company. Feel free to get in touch with us, and we will assist you in resolving any problems related to bulb functionality.
LED light fixtures, known for their energy efficiency and durability, typically require minimal maintenance. With a lifespan of 8-10+ years, they offer long-lasting illumination. Regular maintenance for LED fixtures is usually minimal.
In the rare event that you encounter any issues with our lighting fixtures, please don't hesitate to contact us. Our team is ready to assist you in diagnosing and resolving any problems to ensure your lighting continues to meet your expectations.

For maintenance queries, bulb replacements, or assistance with any issues, please contact us @ info@kyesslighting.com or call us at +91 8287813214. We are committed to providing reliable and efficient solutions to keep your spaces well-lit and functional. Thank you for choosing our lighting fixtures, and we look forward to serving you.

With a legacy spanning three generations, we bring a wealth of knowledge and experience to the lighting industry. Our longstanding presence signifies a deep understanding of evolving trends, customer needs, and cutting-edge technologies.
With over 50 years of experience, we have successfully illuminated a diverse range of residential and commercial properties. Our extensive portfolio showcases our versatility and ability to deliver tailored solutions for various settings.
The satisfaction of our customers is paramount. We take pride in being a trusted choice for countless customers who have experienced the quality, reliability, and aesthetic appeal of our lighting products.
Our commitment to durability extends to crafting all-weather products. Designed to withstand diverse weather conditions, our lighting solutions ensure performance and longevity, making them ideal for both indoor and outdoor use.
We prioritize the use of robust manufacturing materials to ensure the durability and resilience of our lighting products. This dedication to sturdy construction ensures that our fixtures withstand the test of time.
Beyond providing high-quality products, we offer the best advice to guide you in choosing the most suitable lighting solutions for your specific needs. Our knowledgeable team is ready to assist you in making informed decisions.
Choose our lighting products for a blend of heritage, experience, customer satisfaction, weather-resistant design, sturdy manufacturing, and expert guidance. Thank you for considering us for your lighting needs. We look forward to illuminating your spaces with distinction.